Testimonials About Mitsubishi of Waukesha
I had the pleasure of doing business with Tony Kuney. I had an undesirable experience the day before with a competitor, and Tony was exactly what I needed. He did not pressure me at all. He listened to my needs and took that into account instead of trying to high ball me and play the back and forth game. I recommend his services to anyone that is looking to be treated with respect and get an honest value not only for your trade in as well as on your purchase.
Tony Kuney is highly recommended. Excellent customer service! Very friendly group of co-workers at Russ Darrow ! Great team!
We purchased a mini-van from Earl Wright this summer and had a great experience during the transaction. We feel the dealership is very customer oriented and friendly and the vehicle selection and quality of the vehicles is very good. When we were in the market last week to buy another mini-van for our daughter, we of course knew where to go and who to deal with, Earl Wright! Earl is very fun loving and knowledgable with the inventory that the dealership has. He trys to find the proper fit, mileage, style and price and searches until he finds the perfect vehicle. I highly recommend Russ Darrow dealership and asking for Earl Wright to be your salesman the next time you are in the market for a vehicle.
Earl in sales was great, very personable and straightforward. I have purchased many vehicles from different dealers and am familiar with sales and I knew he was the person I wanted to work with. I was grateful top purchase close to home. Thanks for your assistance in purchasing our family vehicle Earl!
After going to two other dealerships with no luck decided to give Russ Darrow Mitsubishi a go. Tony contacted me the next day and we were of and running. The crew there is awsome and got me exactly what I was looking for and the payments were right on point. I highly recommend anyone looking for a new vehicle to give Tony and crew a call, you wont be disappointed. Thanks Tony and Rob, you guys rock!
A real pleasure to work with, listened to my needs and Danielle was a great help in getting what I needed. Thanks a million!
Tony was great in workimg with me. When we ran into bumps with financing, he stayed the course and saw us through it. My wife and I were happy and satisfied with our vehicle purchase. Tony is very professional and was very concerned with meeting my needs. I am very satified. Thank you Tony!
There was no pressure. Filpe listened to what I was looking for even though I wasn't in the market for a vehicle. General manager worked with him and me to find a car that was what I wanted plus some. They did everything in their means to get it to a price that I was comfortable with. Easy going, friendly service that made me feel like i was talking with a friend not a sales person. Made it as quick as possible.
A very good person and easy to approach! :)
I was very happy with everything that tony has done for me . I thought I couldnt get a car and he made it happen really made it happen! he also tried to feed me when i said i was hungry and a jacket when i was cold. now thats what i call great and sincere service. I thank you so much and will tell everyone that you are the one to see and russ darrow is the place to buy. Thank you again.
Came in to check out a car that we'd seen while driving by and didn't really know whether we'd be able to get the deal done. Ended up we drove home with the car that same night. Everyone did their best to get us the price we needed.
COMPLETE PROFESSIONALISM. WAS TREATED WITH RESPECT. MADE MY DREAM OF BEING A NEW CAR OWNER , A REALITY THANK YOU.
I am a very happy customer today. I left Russ Darrow Mitsubishi with a 2010 Kia Fourte. I would definitely let any one I know that is interested in buying a car to stop here first and of course ask for Tony. At the end of the day, Russ Darrow went out of their way to make me a happy and future customer. Thanks again Tony!
My experience with Tony Kuney was excellent he was very helpful, pursistant, also very patient with my situation was a pleasure to be around, and thoughtful of my feelings, I would definetely refer a friend/family member to purchase a vehicle from him and this location...
my experience hereat Mitubishi Motors was overall outstanding. Randy did a great job helping me get into a vehicle i am happy with. he tried hard for a great deal for me and i was able to leave here with payments thatwere in a good stance finacialy for me. i was refered by my daughter Kayla Johnson and it was a great choice. i will also continue the references on my behalf. thanks, a happy customer
I love all the employees they did their best and got me in a great car at an excellent price. Thank you Tony and all the employees out at Russ Darrow!!!
Tony Kuney and his team went above and beyond to make sure we got into the vehicles we wanted after a long and drawn out process of car shopping and denials!!!! They were relentless in making sure we were happy and put us in the best positions ever with rates that are phenomonal!!! My husband and I are extremely happy with you guys and can't thank you all enough!!! We ridin good now!!! Heeeyyyy!!! Very fitting to our styles!!! You guys really ROCK!!!!!
Tony Kuney was excellent... very professional...exceptional customer service.. kept in touch with us to make sure we got into a new vehicle.
This was my first time buying from a car dealership and after visiting about 3 i was finally happy with ending with russ darrow... this was the only one where i felt like they worked to get me what i needed which was a vehicle... i feel like my salesmen Tony really tried his hardest to find me what i wanted and make a deal work. i appreciate everything he did and will for sure be back to him in the future as well as any Russ Darrow dealership.
Simply amazing. Thank you for all the hard work. Will for sure come again for future purchases.
They worked very hard to get me into a vechicle! I am very happy. I appreciate all the hard work!
Tony did a great job for us. We really have no complaints and appreciate all the work he put in for us. The whole team was very easy to work with.
Tony Kuney is a EXCELLENT sales person! My wife and I are glad to have worked with him and very happy he was our seller. Thank You Tony, Danielle and Josh for every thing you did for Stephanie and me. We will see you in the future.
Excellent service, very nice to work with.
Tony and his crew were fantastic. They went the extra mile to find a vehicle at another store and find a rate that I was quite pleased with. Will definitely reccomend them to my friends and family. Thanks for all of your help Tony!!!!!
Earl Wright was out sales agent and was very freindly and helpful.
Excellent customer service! I'm very pleased with the way I was treated and the deal I got on the Mazda3. I will definitely be coming back again to do business and will refer to my family and friends that are in the market for a vehicle! :)
tony worked his magic to get me into my dream vehicle. quick and easy. i give him two thumbs up!!!!
Rob Zillmer was an excellent sales person. We enjoyed our experience with both Rob and mitsubishi and will recommend both the establishment and salesman to any friends or family that may need a car in the future.
Tony Kuney was excellent to work with. Not only was he very knowledgable about the cars he showed us, but was more than willing to work within our budget. He even bought us a couple candy bars to tied us over. THANK YOU TONY!
Rob Zillmer was a pleasure doing business with. He was upfront, honest, and kept great enthusiasm throughout the 5 hours. I appreciate his help!
Enter your review here I was very pleased with ther sevice I recieved from Dan, he was very informing and helpful actually everyone was helpful and friendly. I never thought i would get in a new car but I was very pleased and they were all great.
Very nice guy. Took his time to meet my needs and to make sure I was satisfied!!!
great great comustor service!!!
AMAZING SERVICE!!! My husband and I felt like we were taken care of very well and we would reccomend Russ Darrow to anyone!! Thank you...Tony Kuney and Josh.
DAn Bicha-dale called me and invited me to come in and see the good opportunities that Mitsubishi was offering at the end of the year. I worked with him and the team to come up with a good option which worked for me. I am now the proud owner of a new outlander sport. Dan's persistence and callbacks got me in to make the deal. even though this was his first sale, he performed admirably.
I am so excited about my new SUV that I just got from Russ Darrow Waukesha, WI. Tony was an excellent sales representative who worked miracles to get me in my new SUV! THANK YOU Tony!
Everyone at this dealership was wonderful to deal with! Our salesman Tony was knowledgable and straightforward. They worked hard to get us our loan. It was the most pleasant car buying experiance we have ever had.
Fantastic and Outstanding. Can bring the car home today. Very promising and excellent. Thankyou and can't wait to tell my daughter the good new. We will come back in two weeks to buy my husband his new Outlander. Thankyou Tony.
Tony was great to work with, they helped me select the right car for my needs while being mindful of the budget I had set.
Received a pre-approval letter in the mail, and called to talk to the dealership. Got connected with Tony who has been a big help. I have less than perfect credit, but along with a co-signer was able to get a deal done with Tony's help! Excellent customer service, and would recomend to others.
Great experience. No pressure. My sales rep, Robert Zillmer, was very helpful and easy to work with. I was happy to buy my car through this dealership and would recommend them to friends and family in the future.
Tony has been absoultely amazing! Very helpful and friendly! I would reccommend him to my friends!
I worked with John Pelishek. He worked with me and helped me get a good deal on a vehicle that met what I was looking for. I enjoyed my experiance in buying a new vehicle.
John Pelishek was very friendly & easy to work with. He explained everything in great deatail & if I had a question, he made sure to follow up with me; he's very professional. I would definately recommend people to buy a car from him.
On Friday evening, I went in with one goal in mind to get a new car. The friendly staff at Russ Darrow Mitsubishi in Waukesha was awesome. From the time we got there to the time we left they were nothing but helpful. I wasn't quite sure what to expect because this was my first time purchasing a car on my own, but they walked me through the process and presented and executed it with such ease. I would definately recommend this dealership and return as a buyer for my future purchases. :)
Very Satisfied! Rob Zillmer helped us out.
Toney Kuney made buying a car after bankruptcy a "not so painful" experience!!! Very glad I came to Russ Darrow Mitsubishi!!
Thanks to Tony for all of his help getting me into a beautiful car and helping me re-establishing my credit. Also thanks to Josh in finance and Mark the GM. I was treated with kindness and respect. I will definately recommend family and friends to come to Russ Darrow!!! Thanks again!!!
I worked with Dan as a sales person and he was great, very personable. He made conversation while I was waiting for assistance with certain things. I worked with Joel as a finance manager and he was great getting me a good deal on getting service protection and giving me all the information I needed. He was open to questions. Mark the manager made it a point to say hi, was very friendly and congratulated me on my purchase. This was my first new car purchase and it was a good experience. Robert had greeted me on the lot and was with customers so got Dan for me right away. Robert wasn't with customers when I made the switch from my old car to my new car so he helped me transfer all my belongings over. This was fabulous!!! Great offer of assistance and awesome customer service. If my company paid what these guys probably make I'd try to steal them to come work for me. Great car buying experience.
very friendly and very helpful, helped us very well in finding a car to fit are needs. are dealer was named Robert Zillmer. One of the best ive come across as a car dealer.
We've been searching for a used vehicle that would fit our needs. Found a great used Outlander on Russ Darrow Group website. Made the drive to go check it out. We were pleasently suprised with the "strait up approach", if you will, of the sales staff. We worked with Robert Z, very nice, energetic fella! He was very informational with explaining the all the bells & whistles. We should also give thanks to Tony K, who was also very informative. THANKS MUCH FELLAS!!!! Could not have gotten into our "new to us wheels" without you!
John was very helpful, much more so then the other dealerships that I visited. Everything was easy, and straight forward.
Robert Zillman was AWESOME!! I really appreciate the friendly service and the patience with my situation. Not ONCE did ANYONE at the dealership make me feel like I was less than perfect due to my financial situation. From the sales person to the general manager to the finance manager each person made me feel very welcome and was more than willing to help me. I apreciate the straight forward, prompt communication. Keep up the GREAT work!!
Rob Zillmer did a wonderful job with helping us. Not one time did we feel pressured into a purchase he gaves us all the time and space that we needed to make the best possible decision.
5 stars is simply not enough. These guys are amazing. Its not often I feel like someone fights to get the best for me, and never has it been this profound. if you're looking to get a new vehicle, the only decision you have to make is which model and color, because there's only one answer for whom youre going to buy from: Rob Zillmer at Russ Darrow Mitsubishi. And it MUST be said that their finance manager Anthony goes above and beyond what's expected.
Dan W. stayed late to help with my purchase. He was well informed and happy to assist with questions. Negotiations were fair and I felt I left with a bargain. Overall, very satisfied with my purchase.
All in all it was a pleasant experience. I showed up a little bit late and they stayed open and allowed me to test drive as many vehicles as a I needed. To the best of my knowledge they did their very best to make sure I got the very best deal, after all they are sales people. However, it was an overall good experience and I certainly hope that future encounters are equally as great.
Service was very good. Rep was very kind, informative, and knowkedgable. Rep. was John P /Sales
Enter your review here very nice people,did everything to help make things go faster and smother.
Came in because I was at the point to get a new vehicle. Was only planning on buying a used vehicle but the sales associate, Dan Walsh, was very knowledgeable and explained my options to get me into a new vehicle and it still worked out with my budget in mind so I did it, I pulled the trigger and made it happen and I couldn't be happier with my decision to buy a new Lancer. I am even happier that I chose Waukesha Mitsubishi, this was my first dealership experience as well as new vehicle purchase with financing. So all I can say is thanks to Andy's expertise and helpful explaining of my finance options, with care and consideration for my best interest. Thanks guys you are both great!!!
We came in looking for a car found online and Robert Zillmer was very helpful and informative during the complete process. We would recommend Russ Darrow and Robert Zillmer to other people if they are looking for a car.
The Service with Robert Zillmer was excellent . It made my shopping a lot easier than expected. I would HIGHLY RECOMMEND the visit to this dealer.
Sales staff were personable and professional. Took time to explain details and answered all question.
Rob Z did a great job taking care of me even though I wasn't able to come in until late. The entire crew was very cooperative and helpful.
EVERYONE WAS GO GREAT AND HELPFUL. GOT EVERYTHING I NEEDED! TONY KUNEY WAS MY SALESMAN, ALL DEPARTMENTS HAVE BEEN FANTASTIC TO WORK WITH! THANK YOU. LOVE MY EVO! :)
Amanda Pollock was very good with us she took her time to make sure we was put in the right car.
This is my third time purchasing a vehicle from Russ Darrow Inc, and it won't be my last. The staff is FANTASTIC and FRIENDLY, and they're always willing to go the extra mile to put me in a safe, reliable car. I will strongly recommend Russ Darrow to everyone I know
Enter your review here This has been an awesome experience,The salesperson was excellent. I would recommend Russ Darrow to my friend. Thank You!
I am very pleased with my experience with the Russ Darrow dealership, especially pleased with the service of Mr. Brian Block. He was very personable and attentive and made sure to attend to any needs I might have. I was also treated with number one priority by him as well. I know I will be sure to recommend him to anybody else that is looking to buy a car.
My husband and I greatly enjoyed the process of purchasing our new vehicle with Brian Block. He was very perfessional, yet personable. He made it a very smooth, quick process, along with the F&I gentleman, Josh. Every question we had was answered quickly and effectively. We will definitely recommend Brian and consider him for future purchases.
hi my name is philip when i came and meet with Brian block i came in with my brother, from the moment we walked in he made us feel like we were going to drive away with a car a new car.. and we did..he made us feel very comfortable he kept us laughing he gave us so many diffrent options he was great i will love to come back to buy a car with him...
MY EXPERINCE TODAY WITH BRIAN BLOCK WAS EXCEPTIONAL HE MADE ME FEEL COMFORTABLE AND HE DEVELOPED A BUSINESS RELATIONSHIP WITH ME AND WAS VERY HELPFUL AND I WOULD SEND MORE CAR BUYERS HIS WAY WITH NO PROBLEM...
John Pelishek was very helpful and very easy to work with. He went above and beyond to help me get the car that I wanted.
I thought the service I recieved here at Mitsubishi Waukesha was great. We were able to come to a nice deal overall where both parties were happy.
We were welcomed very nicely when we came in and we had a very nice young man (Rob) who took care of us. We laughed a lot. They obviously did a great job, since I left the lot with a car!
I had a good experience buying my first car. I just graduated from college and needed a new car. I loved the make and model of the 2012 Lancer GT. I had looked at other cars but after test driving the car I found this was the one for me. Negotiated a price that worked for my budget. Good experience overall.
My daugher owns a 2002 Mit Spyder Eclipse Convertible. She moved to Chicago and is in the process of selling it. She put in a new battery but needed a code to unlock the anit theft feature to use the radio. She called out to Russ Darrow in Waukesha for help with the code. Spoke with Tony and Josh, they explained what she needed to look for in her paperwork. In the conversation she mentioned her car was for sale. Tony told her to come in, and see what they could offer. It is in excellent condition and everyone at the dealership was in agreement. Josh/Tony came back and said they he did not even want to insult me wtih a low ball price beacuse they could not reach the asking price. They said the car was even worth more than I was asking and told me websites that could be useful in selling the car. I apprecaite the time and honesty the employees of Russ Darrow showed me.
Very good, well done.
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Enter your review here Great service, very fast and helpful love the shuttle service
Enter your review here Tony made me feel at home, and made feel good about the choices I was making.
-Service was good -Salesman was helpful -Good atmosphere -Didn't like that the sticker price on the truck and the internet price were different -I appreciated the honesty of the gentleman doing the financing -Prompt responses on questions and my internet inquiry\ -I've never bought a vehicle through dealer before and i didn't know what to expect. i was pleased with the service and overall experience. I was glad that we could come to an agreement on price and that i wasn't hassled into spending more than i wanted to. Overall i was happy and satisfied and have nothing bad to say
Brian is an excellent salesman he worked with us all the way thru the deal. Brian is a great assest to this company. The way he shows respect and we feel a great honor to have met him thru your dealership. Please tell Brian he is a excellent salesman. The rating should be changed from a 1-10 because we are very hard people on salesman and we would give Brian a 10 on the scale if we could he is that wonderful. We both have a great respect for Brian :) Thanks for having him at your dealership.
Great experience, very helpful, Brian Mark and Kevin did a great job on a difficult sale.Much appreciated
I think all the gentlemen here were very helpful. They cared about the time i had and worked well with my trade. I would recommend anyone to Russ Darrow Mitsubishi, and I am sure in three years or so I will return. Thank you for all the help guys! TGIF
Service was Great... Got just what we wanted without the usual high pressure. Saw the Balloons and thought they were having a Sale. John, our salesperson; was Great.
I recently bought a new 2012 Mitsubishi Galant SE at Russ Darrow in Waukesha. Looking for a midsize sedan, with comfort and good upgrades at a fair price, this is the way to go. The Sales person Mr. Daniel W. was very helpful and attentive to my needs when I was there at all times, highly recommend him. The Finance and GM were also good to work with. I would have rated this review higher if not for the Ipod Connector that comes with the 2012 Galant (I am a big fan of music). I was extreamly dissapointed to find out that is does NOT charge your Ipod (3rd Generation or 4th Generation with iOS 5.1) nor does it show your playlists on the Navi Screen. Instead it treats the Ipod as a CD Changer that carries multiple CD's. Very CHEAP yet the adaptor costs close to 200 dollars AND it doesnt even WORK properly! Even though the Head Unit is very nice (Rockford). I really wish this could be fixed by Mitsubishi as it is misleading to their customers. We, the customers expect to get what WE PAY for. This was the only thing that was misleading and honestly dissapointing for me. Aside from this, I had a good experience at the delaership.
My sales person, Dan Walsh, was friendly,helpful and fair. They had exactly what I wanted. I would return and recommend Dan in the future. The website was also very helpful.
I recently went to Russ Darrow's Mitsubishi location in Waukesha, WI. I had the pleasure of working with Derrick in Sales, and Kevin in finances to purchase a 2006 Ford Explorer. Both men were very knowledgeable. Kevin gave me tips on how to increase my credit rating, and Derrick was very personable, and was very pleasant to deal with. I would definitely recommend my friends to come here for future vehicle purchases, and will definitely consider coming back to purchase my next vehicle, and to service my newly purchased vehicle. The service was outstanding.
Went very well, I wasn't going to purchase today but Victor was very persistent in finding the right truck, Im happy he did! Everything went without a hitch and I have the truck I was looking for. Thank you Victor!
Went very well.Enter your review here
I bought a used 2009 Kia Rio5 from Dan Walsh and Tom Roofus on 12/10/11. I'm very happy with the car and Tom and Dan were very accomadating and helpful throughout the entire process. After taking delivery of the vehicle I noticed an alignment problem that I didn't notice during the test drive. I brought the car back to the dealership and they fixed it without a hitch and I was on my way! Tom even offered to pay for my gas since I live in Madison. Now that is customer service! I had a great experience and I highly recomend this dealership.
Joe, the GM of the new Mitsubishi store in Waukesha, has been very helpful with resolving issues I have been having. Tom, the Finance Manager, has done a great job with explaining all the finace information. Wayne, the Sales manager was very nice and helped put my deal all together. I belive they have gone above an beyond, something most dealers will not do. I appriciate them and will reuturn to buy another car. i will also tell everyone I know.
I just bought a Mitsubishi Evolution MR from the new Mitsubishi store in Waukesha. What a pleasure to work with that group! Everyone was focused on making sure I got the best deal and was a happy customer. I worked with Dan Walsh (sales person), Wayne Glenn and finalized the deal with Joe Ciardo who is the general manager. Everyone was very helpful and customer service focused, I also thought it was great that the general manager got involved to make sure he gave me the deal I wanted and Dan my sales person gave me his personal cell phone number so that I could call him on his day off to help close the deal! I also can't say enough about Tom (sorry I don't have his last name) the finance manager who went out of his way to get me great financing and expaned everything in detail when we were going through the paperwork! Overall I have the rate the experience and the store as being 5 stars, if I could give the store 6 stars I would! I'm going to recommend this dealer to friends and co-workers. Mr. Darrow you really have a fantastic team at this store, I'd recommend that you take good care of them!